Returns & Cancellations

Classic Veils wants you to be completely delighted with your bridal purchase. Should you need to return an item, please review the complete details of our Return Policy below.

Returned Merchandise

If you need to return an item that you purchased at Classic Veils, the item must be in new condition (i.e., unworn, unwashed, unaltered, not damaged, clean and must have the sales tags intact and attached). Merchandise must be returned within 20 days.

All items are carefully examined before being shipped out. Defective products are rare. In the unlikely event that the product is defective, don’t worry! Send us an email to give us a call or send us a message using our chat feature at the bottom right-hand corner of this page. We ask that you provide a brief explanation of the defect when you contact us.

We regret the following items are final sale and cannot be returned:
  • Custom Veil Orders
  • Custom Embroidered Veils
  • Personalized Bridal Hangers
  • Sash Belts
We charge a restocking fee of $7 per item returned.

Order Cancellation

Cancellations must be submitted within 24 hours of placing your order. Please email us.