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We’ve Seen a Pattern… here are the questions we get asked most frequently.

Classic Veils Frequently Asked Questions

How long does it take to make and ship my veil?
Order processing time for off the rack items take 1-3 business days to process. This does not include shipping times, which will vary depending on location. Please see out shipping page for more information.
 
As for custom orders, depending on how intricate the custom veil is to make (from the time of ordering to the time it leaves our warehouse) it can take up to 6 business days to produce. 
Do you do rush orders?

We do have the option of Rush Order for all our last minute “emergency” brides.  If you select the rush fee option at checkout, it is guaranteed that your order will be sent within 2 business after the date of the order.

Read more about our rush order process here. 

Can I return my veil?
Our main goal at Classic Veils is to make sure that you are 100% delighted with your bridal purchase.  After all, your wedding only happens once! Should you need to return an off the rack item, please review the complete details of our Return Policy.
However, please understand that each custom veil is completely hand crafted just for you, at the time of ordering. Meaning we try and avoid returns or exchanges at all cost. We do this by helping you make the perfect decision BEFORE placing your order. We are here to help and strive for the utmost customer service.
How do I know what color and lace I need?

Wonderful question! Most brides know very little about what style, color or lace they need for their dresses. That is why we strive to make the veil ordering process as easy as possible. We will send you actual swatches to view in person next to your dress. We also can help you in deciding by simply sending us a picture. Our designers have an amazing eye for what looks best and know all about the current trends.

Can I send a picture of a custom veil I am wanting?

Absolutely! We love helping brides make their custom items and seeing photos of your own gown or veils from pinterest make the process that much easier for all of us. Just contact us. We are happy to help!

What are the different veil lengths?

The many different styles and lengths of veils can make veil shopping confusing. That’s why I wrote this guide to get you started and learn the lingo – the ultimate guide to wedding veil lengths!

What is the difference between veil cuts?

When it comes to wedding veil options there are few different cuts to choose from: standard, circular, drop, mantilla and angel. Check out our Guide to Wedding Veil Cuts to find out which one is right for you.

What type of tulle are your veils made from?

All of our veils are made from high quality bridal illusion tulle.  If you would like to read more about wedding veil fabric please see our guide on Wedding Veil Fabric Type and Colors

Do you make silk tulle veils?

Unfortunately, at this time we do not carry silk tulle veils.

Do you sell swatch samples?

Not sure which tulle color will go with your gown? Visit our Swatch Sample page to order and see for yourself in person.

How do I wear a bridal veil?

How you wear your bridal veil matters.  Find out how to wear it properly with out How to Properly Wear a Wedding Veil guide.

How can I unwrinkle my wedding veil?

When you receive your veil in the mail from Classic Veils, you will find it neatly folded in a clear bag. Unfortunately, there are bound to be a few wrinkles and creases from the folds.  Find out how you can to conquer those wrinkles here.